Frequently Asked Questions
Everything you need to know about finding and caring for your perfect sofa.
How do I choose the right fabric for my lifestyle?
We recommend our performance fabrics or leather for homes with pets or children due to their high durability and stain resistance. For a more luxurious feel, our premium velvets and linens are excellent choices for low-traffic living areas.
What are your shipping and delivery options?
We offer standard curbside delivery and White Glove delivery. White Glove service includes room-of-choice placement, professional assembly, and the removal of all packaging materials.
Do you offer fabric swatches before I make a purchase?
Yes, you can order up to five fabric swatches for free. This allows you to see the color in your home's lighting and feel the texture before committing to a full furniture order.
What is your return policy for furniture?
You can return your sofa within 30 days of delivery. Please note that items must be in original condition, and a restocking fee plus return shipping costs may apply.
Does my sofa come with a warranty?
Every sofa comes with a limited lifetime warranty on the frame and a 1-year warranty on the upholstery and cushions against manufacturing defects.
How should I maintain and clean my new sofa?
We recommend regular vacuuming with a soft brush attachment and rotating cushions weekly to ensure even wear. For spills, blot immediately with a clean, dry cloth; do not rub.